Frequently Asked Questions (FAQ)

Shipping:

  • Will you ship using a Fedex or UPS Shipping Account? No, we only ship via USPS. We do not have a Fedex or UPS pickup.
  • Can I pickup at your warehouse? Yes, but by arrangement only. Please contact us first.
  • We offer free shipping on most of our smaller products. There is a $75 minimum order size to receive free shipping. If you require an expedited shipment, you have the option of selecting a premium shipping service at your cost.
  • Do you ship internationally? Yes, the countries we ship to are listed in our shopping cart and when you setup your account.

Payments:

  • Do you accept a Cash On Delivery (COD) payment? No.
  • Will you accept Personal Checks or Money Orders? No.

Special Order:

  • Will you special order parts for me? In most cases we can. What is on our web site are the parts we stock in our warehouse. It is possible to get parts from our large list of suppliers we purchase from, although in some cases the lead-times can be lengthy, and Minimum Order Quantities can be high. Please contact us for your special order request: customerservice@littlehousesupply.com